STORE HOURS: WEDNESDAY-THURSDAY 1P- 6PM FRIDAY 1PM-7PM   |   SATURDAY 12PM-6PM   |   SUNDAY 12PM-4PM

Shipping & Return Policy

Shipping

We offer FREE SHIPPING on US orders over $175. Orders less than $175 will have shipping calculated when you're ordering.

Returns

We have a 30-day return policy, FOR ONLINE ORDER ONLY which means you have 30 days after receiving your item to request a return. NEEDLES CANNOT BE RETURNED see below for damage.

To be eligible for a return, your item must be in the same condition that you received it, unworn, unwound or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@parkeravenueknits.com. If your return is accepted, we’ll send you a return approval to include with your return item. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@parkeravenueknits.com.

  • No Returns on Special Orders, Needles, Bags or Accessories
  • Yarn Returns w/i 7 days unwound  good condition w/management approval